Refund Policy
Lighting & Music Solutions strives to provide the highest quality services, rentals, and installations. Please review our refund policy below:
1. Services & Installations
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All sound, lighting, and stage installation services are custom and designed per client specifications.
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Refunds for completed services are not available.
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If a service is canceled before work begins, a full refund will be issued.
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Partial refunds may be considered if work has already started, depending on the scope and materials used.
2. Equipment Rentals
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Rental cancellations 7 days or more before the rental date: full refund.
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Rental cancellations less than 7 days before the rental date: 50% refund.
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No refunds for rentals canceled on the day of the event.
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Refunds will not apply for damaged or lost equipment caused by the renter.
3. How to Request a Refund
To request a refund, please contact us at:
📧 Email: leomusicsolutions.2023@gmail.com
📞 Phone: +19565210951
All refund requests are reviewed and processed within 7–10 business days.